Where Strategic Talent Meets Operational Excellence
Dedicated teams that become an extension of your business, built around your processes and priorities.
Two professionals reviewing a document together, representing AiQO's collaborative staffing partnership for logistics teams

Built on Experience. Designed for Partnership.

Years of Industry Experience
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Dedicated Team Members
0 %
Core Service Categories
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Support Coverage
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What makes AiQO different

Outcomes over headcount

We focus on business outcomes, not filling seats. Every role is designed to help move your operation forward.

Off your plate,
into focus

We handle critical operational work so your team can focus on growth, customers, and strategic priorities.

Accountable
by design

Structured goals and ongoing performance management ensure every role is measured, supported, and continuously improved.

Operational
Expertise

With 50+ years of experience, we bring firsthand operational knowledge to every team we build.

Industries We Serve

Services
We Offer

Comprehensive support across five operational categories, tailored to the unique needs of your organization.

Operations staffing icon, AiQO logistics and dispatch support

Operations

Teams built around your operating model, managing processes, coordination, documentation, and daily
execution.

Finance staffing icon, AiQO accounting and billing support

Finance

From transactional processes to reporting and financial coordination, we build teams around the way your finance function operates.

Admin support staffing icon, AiQO data and documentation services

Admin Support

Business support across coordination, documentation, systems, communication, reporting, and recurring operational processes.

Safety and compliance staffing icon, AiQO compliance support

Safety & Compliance

Managing the documentation, monitoring, reporting, and processes required to meet safety and regulatory requirements.

Customer support staffing icon, AiQO customer service teams

Customer Support

The processes that connect customers with your business across communication, service, account support, and issue resolution.

Streamlined Onboarding Experience

Discovery phase icon, AiQO's talent strategy process

Discovery

Discovery Session

Understand your goals and needs.

Talent Strategy

Based on your business needs, we deliver a plan with the right skills, mindset, and experience to match.

Launch phase icon, AiQO deploying talent into your operation

Delivery

Build the team

Each candidate is evaluated against the skills, experience, behaviors, and business requirements that matter most.

Launch

We put the strategy into action with clear timelines, implementing the right talent across your business processes, workflows, and tools to support your operations.

Continuous value phase icon, AiQO's ongoing partnership

Continuous Value

Executive Review

Refine KPIs, processes, SOPs, and team priorities as the business evolves.

Continuous Value

Ongoing support, communication, and proactive engagement keep the partnership delivering value.

Ready to elevate your operations?

Whether you have a defined need or are exploring your options, we’d like to understand your business, your priorities, and the team you’re looking to build. 

The People
Behind AiQO

Our leadership team brings more than 50 years of combined experience managing operations, leading organizations, and building high-performing teams. The same principles that drive successful operations guide how we recruit, train, and support our talent.

Marcus Lionetti

Co-Founder

marcus@aiqo.com

Connect on LinkedIn

Nick Cook

Co-Founder

nick@aiqo.com

Connect on LinkedIn

Natalia

VP of Account Development

natalia@aiqo.com

Connect on LinkedIn

One team,
two countries

Strategy and execution, working as one. Our corporate team in the U.S. sets the direction, while our operational force in Colombia delivers it, close to your business and built around your goals.

Map of the United States highlighting California, location of AiQO headquarters

Headquarters

California, United States

Home to our corporate and strategic team. This is where partnerships are built, strategy is shaped, and we stay close to the businesses we serve.

Map of Colombia highlighting Barranquilla and Medellín, AiQO's operational hubs

Operational Hub

Colombia

A dedicated operating environment built around your priorities, with the infrastructure, on-site leadership, and operational support to keep your team fully equipped, connected, and focused on execution.

Any questions?
We got you.

How quickly can we launch a team?

Most teams are ready to launch within 2–4 weeks, depending on the roles, requirements, and number of positions. We manage sourcing, screening, onboarding, training, and setup so the team is ready to work from day one.

How do we find the right candidate for your company?

We start by understanding the role, responsibilities, systems, workflows, and experience required. We then source and screen candidates against those requirements before presenting them to you for interviews and final approval.

Are AiQO team members dedicated exclusively to each client?

Yes. Each team member works exclusively for their assigned client, following the client’s processes, systems, and priorities. AiQO provides the management and ongoing support behind the team.

How does AiQO manage and measure team performance?

Each role is aligned with clear responsibilities and KPIs. AiQO provides ongoing management, performance tracking, and support to ensure expectations remain clear and performance stays on track.

Great Teams
Are Built Together.

Every business has different needs. Let’s talk about yours and explore what the right partnership could look like.

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Operations staffing icon, AiQO logistics and dispatch support

Operations

13 services

Logistics Coordinator

Track and Trace

Dispatch Support

Driver Support

Freight Coordinator

Load Planner

Drayage

Appointment Scheduler

Operations Coordinator

Asset Management

Custom Documentation

Import - Export

Weekend and After-Hours Support

See a service that fits? Let's talk specifics.

Tell us your priorities and we’ll build the right team around them.

Finance staffing icon, AiQO accounting and billing support

Finance

6 services

Accounting Assistant

Billing Specialist

Collections Support

Payroll Specialist

AP/AR

Controller Support

See a service that fits? Let's talk specifics.

Tell us your priorities and we’ll build the right team around them.

Admin support staffing icon, AiQO data and documentation services

Admin Support

7 services

Data Entry Specialist

Document Processing

Administrative Assistant

HR Coordinator

Executive Assistant

Onboarding Specialist

Recruiting Support

Appointment Scheduler

Operations Coordinator

See a service that fits? Let's talk specifics.

Tell us your priorities and we’ll build the right team around them.

Safety and compliance staffing icon, AiQO compliance support

Safety & Compliance

3 services

Driver Qualification and Support

Claims

Compliance Coordinator

See a service that fits? Let's talk specifics.

Tell us your priorities and we’ll build the right team around them.

Customer support staffing icon, AiQO customer service teams

Customer Support

3 services

Customer Service Representative

Customer Experience Specialist

Customer Account Support

See a service that fits? Let's talk specifics.

Tell us your priorities and we’ll build the right team around them.